诸位Apad iRobot用家,

对于我们有关‘7月可以升级到Android 2.1系统’的发言,我们现在很抱歉地宣布,我们的Apad iRobot将不可以升级到Android 2.1,其根本原因是 瑞芯微目前针对RK2808产品关于Android2.1优化目前暂停,我们也感到失望。

可以了解我们是可以对于这个信息保持沉默,但是我们觉得我们应该对于这事情要坦白。

我们仍然计划推出和发布在Android 1.5系统上的更新固件。我们仍然应为Apad iRobot是一件有竞争力的产品。

现在市场上很多的产品,都是由多家公司联合努力研制和生产的。目前中国有这一套完整的产业链,所以发表这个声明,表达一下我们对apad用户的关心。在考虑到我们的管辖范围和掌控的资源,我不方便透露我们公司对于Apad iRobot的研制和生产进程关系的有关详情,也请你们体谅。稍微透露一点就是塑料外壳是乌托邦科技独家开发的模具,需要大订单的请联系chip3c@gmail.com

有很多客户来信咨询Moonse情况,我们声明不对Moonse提供任何技术支持,请拥有moose的朋友自重,尤其是那些moonse用Hy flash nand的客户,目前你们可以通过DIY更换该芯片,而使自己机器重生。还有触摸屏问题,要更换的朋友可以通过我们进行配件采购,具体,

海外访问www.digital3c.com用 mail咨询客服

国内访问www.kaixin3c.com (开心3C)  在线留言

多谢支持我们和我们的Apad iRobot,我们会不断完善改进我们产品的,也会有新品推出,敬请关注!

此致,

李鑫

To all Apad iRobot owners,

Regrettably, we are announcing that our Apad iRobot is not upgradable to Android 2.1 or other versions of Android. We know we said that there was an effort to work on an update for July, but that is no longer feasible. In particular, our chipset supplier Rockchip has halted development of Android 2.1 on the RK2808 platform. We are disappointed as well.

We could have kept quiet about this, but we do not want to deceive you and thereby decided to be honest about this.

We still plan to release additional updates for Android 1.5. We believe that the Apad iRobot as a competitive device.

Many devices you see on the market today is a combined development and manufacturing effort by multiple companies. As such, this decision is not completely under our control given our jurisdiction and our resources. However, while we prefer not to go into details, we do play a crucial role in the manufacturing and development of the Apad iRobot. We do ask for your understanding.

In addition to this, we noticed that a lot of customers are inquiring about Moonse. We now clarify that we do not officially support any of Moonse products. We do not assemble the Moonse branded Rockchip tablets, nor do we supply them. We used to supply some non-electronic components to them, but that relationship is now over. We both make the Rockchip based tablet we call the Apad, but our processes are different. In particular, we have would like to warn those Moonse branded batch 1 customers with Hynix flash memory chips to be careful. Moonse Rockchip Apad components are interchangeable with ours, so for those of you who are stuck with Hynix flash memory, or have issues with their touch screens, you can contact us:

Internationally, www.digital3c.com via mail inquiry

Within China, you can use www.kaixin3c.com (开心3C)  and leave an online message

Thank you for supporting us and the Apad iRobot. We are planning to release more products too, so keep posted!

Sincerely,

Li Xin

Categories: Company Blog

82 Responses so far.


  1. Phil 说道:

    Have them release the SDK then so we can port our own 2.1

    • chip3c_english 说道:

      Honestly we don’t have a lot of leverage on Rockchip. But there is a 7″ Android tablet based on the Rockchip RK2808 selling in Europe and the US (Amazon.com, and elsewhere). You can help the both of us if you bug that company to release their source code. They are actually under the jurisdiction of the GPL since they sell directly on your shores.

    • Warll 说道:

      Um, you’re also supposed to comply with the GPL. Of course no one expects a Chinese company to comply with it, which I is insulting yet deserved.

      Anyway thank you for keeping us updated. I bought it as a toy so I’m not disappointed either way.

      Now about the moonse thing, I didn’t even know that moonse was a different brand. So I suppose “Apad irobot” is the official name for the apad you guys make right?

    • chip3c_english 说道:

      We don’t really do brands. The packaging is designed to be generic and easily replaceable so that it can be branded as anything our suppliers wish to call it. We are calling it the Apad iRobot simply because it’s what is printed on our boxes. We used to call it the Apad, but as you may or may not know there are a lot of Android tablets flooding the market now, so we had to differentiate ourselves. But we don’t really consider this a brand either. I guess you might get a feel for what products we have been forced to manufacture to stay competitive by looking at the products on our Taobao.

  2. Anonymous 说道:

    This will not effect the M16 or M16+, correct?

    • chip3c_english 说道:

      Sorry, but I don’t even know what units you would be referring to. I beg your pardon?

    • Anonymous 说道:

      That was very rude of you to delete my post chip3c.

    • Warll 说道:

      You linked to a competitor’s product. The link served its purpose, and that was to re-assure chip that the item you were talking about was not theirs.

    • chip3c_english 说道:

      Which post? We have a spam filter on. Maybe that ate it up.

      Edit:
      Ya the Akismet ate it Anonmyous. Chinagrabber has been spamming, so the filter automatically identified their comments as spam.

      The so called M16 is the Zenithink ZT180 tablet. They probably rebranded it, but their specifications are wrong on many of their pages. We don’t want too many of their links around here. We got your message though. Thanks for taking the time to post it up.

      Cool?

  3. Anonymous 说道:

    The M16, and M16+.

    *link removed*

    That is the M16. The M16+ has slightly different specs.

  4. Jaxz 说道:

    Thanks for nothing man.

  5. Jaxz 说道:

    Thats a real kick in the face I think, these things will just end up in the bin in the near future. Would’nt expect any real support from small foreign companies anyway, but its a safe bet they probably knew it would not happen from the start.

  6. Jaxz 说道:

    Wish I had waited for a while now, maybe get an S7.

  7. Ale 说道:

    Thank you for being honest but your have deeply deluded us…. At this point I really hope you will target your efforts on the development of firmware capable to support 3G modems/dongles… At this point this is the only real update which could make us a little happier after this news.

    • lixin 说道:

      yep! we will support some 3g USB modem/dongle . cdma2000 evdo,wcdma,and so on.

    • Ale 说道:

      will you also concentrate on HUAWEI? I.e. HUAWEI e170?

    • chip3c_english 说道:

      Whatever is in the Chinese market. We are not just selling the cards, but also the plans. So support for international customers is not really going to be a priority because we have no way of testing.

    • Warll 说道:

      Thats an interesting business model, is it common?

    • rvfcore 说道:

      Yes, it is, you announced that you’re going to support your customers, talk about a mayor OS upgrade to make believe that it’s going to be updated, sell as many units as you can, and after that you abandon the product, build a new one and start again!

      The Apad is just a lot of bugs assembled in a box.

    • chip3c_english 说道:

      We happen to have quite a bit of satisfied customers. Let’s not throw things too out of proportion here.

  8. Damien 说道:

    The M16 is a new tablet sporting 2.1. Here’s a link to someone selling it on Chinagrabber
    (link removed)
    There is also information on it on the Slatedroid forums and mention of something called the M16+: http://bit.ly/aW9IOQ

  9. soren 说道:

    how about apad 2.0 android system..is that not possible either ?

  10. Phil 说道:

    How about a newer version of 1.5 we are on a very old and buggy kernal

  11. Jeff 说道:

    so is could you flash your firmware on to the moonse e7001 with out a problem?

  12. alex 说道:

    Maybe you can release all the sources you have for the aPad iRobot so that the community can work on it. As it seems to be a dead product now.

    • chip3c_english 说道:

      We already released the entire package necessary to create the and unpack the update images. That’s the best we could do for now.

  13. roger dann 说道:

    thats really too bad,
    I have a lot of apps that won’t work on the apad but work fine on my android hero. Kobo reader is one that I really would like to use on the apad but can’t.

  14. adie 说道:

    This is a real pity, being left behind on 1.5

    Do you know if any one else may be able to pick up were rockchip left off in regard to the rom?

    I am a developer and write apps for android and iphone/ipad and have one of these devices, and sadly this puts a curve ball in what we can develop to run on this device.

  15. in-a-huff 说道:

    Steaming! This “news” came between me ordering and receiving my Apad iRobot… today!!! I researched carefully and specifically chose this device to ensure I *could* get updates. It has been in my hands less than 5 hours and until I read this post I was impressed. Now I am considering packing it back up and returning it. The “demo” firmware is a mixture of Chinese & English which I expected but also expect to resolve almost straight away with an update. Tell me I haven’t been a fool to buy this thing?

    • chip3c_english 说道:

      I don’t think you made a bad decision. Without Android 2.1, the device is still similar to the Archos 7 home tablet in terms of features, at a fraction of the price.

  16. Ian 说道:

    Can you tell me about the 7″ Apads that are now running with TCC8902 CPUs? Do you manufacture these and are they better than the rockchip cpu’s? They seem to be able to run version 2.1 android but also they are more expensive.

    Your help would be appreciated.

    Are you the manufacturer or just a supplier?

    • chip3c_english 说道:

      We don’t manufacture them, but we are representing their factory as an official wholesale distributor. The units aren’t quite ready yet.

  17. Charly Brown 说道:

    I live in teh Netherlands (europe) and recently received my Apad.
    I was aware of the fact that it was android 1.5 and didn’t expect to much, but the device works reasonably well.
    There’s just one really annoying thing. That is the fact, that when typing on the keyboard (while in capitals-mode), texts change to chinese charachters, even when the locale settings for language and keyboard are set to english.

    Where can I find a fully functional english firmaware update?

  18. Bo 说道:

    It’s a strange thing to let people belive there’s a major update comming – just to let them down in the last minute.
    For sure this device has many good features, but it also suffers from a lot of bugs and flaws wich makes it: just almost usable.

    The firmware is based on a beta software development kit, with this in mind i think users should at least expect a stable 1.0 firmware – or even better a release of the source code to let the community keep this product alive.

    This will have a big impact on peoples trust in your future products. “Will it really be updatable or not?”

  19. Yasin Siddiqui 说道:

    Hi,

    Is there any 3G or 2G USB modem that works with the apad?

    Please do let me know.

    Thanks in advance.

    • Roystan 说道:

      Yes, we really need to know which Huawei 3G USB modem that works well with APAD. Please let us know which models. And so we need to do anything else beside setting on APN? Thanks

    • Ongun 说道:

      Hi, I had an Apad and I am using AdhocAble.apk. But I want to use WPA2-ENTERPRISE, can you add an other top for wpa2 configuration file on AdhocAble.apk. Thanks.. Regarts..

  20. Tsoifun 说道:

    ”, so for those of you who are stuck with Hynix flash memory, or have issues with their touch screens, you can contact us:

    Internationally, http://www.digital3c.com via mail inquiry” I have hynix memory and stuck with the black screen… I contacted via the mentioned web-site asking for the possibility to reactivate the device but got NO ANSWER…

  21. takiyon 说道:

    I find it difficult to believe that you did not know that rockchip would not release a 2.1 port. Why even tell customers in the first place. It is better to say nothing then say something. Because you get people’s hopes up buy the product and now they are not happy with it because they are stuck with a useless version of android.

    • chip3c_english 说道:

      There was development of Android 2.1 on RK2808 before the development focus was shifted to RK2818. We’ve seen ports and we know that it is feasible.

  22. ApocalypticDreams 说道:

    So, what you are basically saying is that we should forget the possibility of any support on any of your products ever. Why build a product if you can’t support it? You must really think that people in the rest of the world are brainless. What is going to happen is that all of the junk Apads made during this generation are going to be tossed in the garbage and it will leave a seriously bad taste in the mouths of consumers everywhere.
    Also, I am sorry, but your not being able to support the chip because Rockchip won’t let you is just an utter and total copout!

    So you are telling me that somewhere, someone can’t “leak” an upgrade? And someone, who, may not be from your company, can’t set a link to show your customers where and how to upgrade their units? Come on! That’s just ridiculous!

    You had a good product for your price point up until now….. but this type of attitude will allow others to leave your product in the dust…. and will prevent your customers from returning in the future. Very bad business practices.

    • chip3c_english 说道:

      If you see any other Rockchip RK2808 based tablets upgrading to newer versions of Android, we will likely upgrade ours as well. There are much larger companies with this chipset who are in the same boat as us.

  23. [...] Chipset manufacturers aren’t required to release GPL source code to the public, provided they send sources alongside any GPL software that goes to the device manufacturer. VIA has so far chosen this path, stating all sources are released to device manufacturers (although Eken has claimed differently at least once.) In the case of RockChip, manufacturers claim RockChip isn’t even doing that much and are violating GPL themselves (see first comment). [...]

  24. Zap! 说道:

    Any chance of an upgrade to fix the screen rotation?

  25. Len1 说道:

    I too was an early adopter and purchased the I-Web Robot (same product APAD), it is a piece of crap for lack of better word. It turns off by itself, it boots really slowly and worst of all, it is not upgradeable. With all the dissatisfied consumers, there ought to be something done to fix this 1.5 monster. There needs to be a way to get the upgrade to at least 2.0. I think this product had a good chance of upstaging the Ipad if it was upgradeable. It doesnt read the micro sd cards well, and it is difficult to take the chinese language out of the keyboard, let alone understand the source for the APK. Video is almost impossible, youtube does not work, it comes with a chinese version of a media player which shows half screen, etc. What a piece of well you know. Has anyone out there been able to get theirs to function properly. It is nice to hold but useless as its functionality is terrrible. The 3g does not work. Well you can tell my frustration.

    Len1

  26. jason 说道:

    Infact I have bought this tablet with android 2.1 from china,
    The Processor highest frequency up to 720MHz,and Memory to 256M DDR2.Support 3D games.It’s cool.

    http://www.esaleschina.com/7-inch-android-2-1-apad-android-2-1-tablet-pc-with-wifi-2384.htm

  27. Dropout 说道:

    Yes, but how many of those satisfied customers are going to remain satisfied and get another product from you when support is not a priority ?

  28. ^CJ^ 说道:

    What about the iZiNN CJ-3 smartphone? I understand it’s running 2.1 on a RK2808, how can this be? :P

  29. ken 说道:

    please we need to update the apad irobot firmware to android 2.0 above.look it is necessary ,this device must not be allowed to just die like that whatsoever is the agreement pls sort it out.i love the device but the firmware 1.5 is not the best.you cannot connect to your wifi for browsing ,you can not use the data modem on this firmware but we are told all these can be done on apad running on 2.0 above.i purposely but my for browsing with the hope of using my phone wifi
    to connect.why didi you sell us a product that as not future.pls we need your help

  30. jason 说道:

    two words ” not happy” this is a major lie to the buyers of this product , I bought mine from a uk seller in a shop , he told me it would be upgradable to 2.1 because it said so on the hiapad site and it really isnt is it , Its this poor guy who is going to have to take this item back

    • JJ 说道:

      Unless you bought it two months ago then it’s the seller who is the liar as Li posted this that long ago. It’s also not hiapads fault that the chip manufacturer who develops the software did a backflip. The device manufacturer doesn’t do software.

  31. ken 说道:

    pls release the firmware update on time tech is growing everyday even by the minutes,as you can see there is now andrroid 2.1 running on telechip, a clone of the original apad.there is no more time to wait ,do it now to stop loosing market share to telechip.pls help us not to make a shift

  32. ken 说道:

    please i need you to reply to my contributions.allot of people are insterested in this product but this update issue is a serious one. i was to buy ipad by apple when i came across apad.immediately dump ipad for apad but ……..but………but……..uh…uh….uh… . ok .pls do something to fix this quick

    • JJ 说道:

      THERE WILL NOT BE ANY RELEASE OF ANDROID 2.1 FOR THE ROCKCHIP 2808 APAD OR ANY OTHER 2808 BASED TABLET. It just isn’t going to happen, accept it and move on!

    • JJ 说道:

      I can only assume Rockchip either found another chip they will develop for 2.1 or discovered the 2808 just didn’t have the power to run 2.1. Either way it has nothing to do with HiApad and there is nothing they can do about it.

    • chip3c_english 说道:

      Rockchip still hasn’t said anything to us. They have had Android 2.1 sample devices in trade shows, but they aren’t giving us any news regarding this either. We are selling this at a lower price point that the TCC8902. In China without the additional shipping costs, the price difference is enough for this product to compete as it is. Unfortunately the price margin is scaled differently after taking shipping costs into effect. We understand the impact this has on the product, but we can’t fix this.

  33. Peter 说道:

    There are so many people demanding and asking about Huawei 3G modems, but I’ve never seen any of them getting an answer…

    Please can you tell us, is it possible to use for example Huawei E222 USB Dongle with the A-PAD?
    How to set it up?
    And how to set up the APN? Whenever I try to save the settings everything goes blank, and nothing gets saved…

    Please make a support for Huawei modems.

    • Adeline 说道:

      hi there…did you get a response regarding the huawei 3g settings. i am also looking for the settings.

  34. Frank 说道:

    @ chip3c_english

    I really like and admire your patience, the way you are dealing with some rude people.

    I have just started retailing these iRobot aPad from my website, and they are selling well especially the Rockchip model.

    Keep up the good customer service!

    Kind Regards
    Frank

  35. Sandok 说道:

    I was just at one click from buying the aPad iRobot with the rockchip inside. Hopefully, I went online and found this blog just on time.

    I live in Chile (nearly at the end of the world, but a beatiful end indeed), so reading that “…support for international customers is not really going to be a priority…” are really bad news for me. Mostly because the product is sold worldwide, including “free shiping” to wherever you live (at least with the online vendor I was looking at). That makes you presume that the manufacturer support is also considered for the product, including updates, upgrades, etc. Big mistake.

    As an Industrial Engineer and MBA, I see that selling a gadget like this, worldwide, without having the support of it as a “priority” is not quite a really good business model, actually from my point of view it is an irresponsible one, that goes in the opposite direction than Corporative Social Responsibility is boosting nowadays. Export as many things as you can and don’t think what is happening after that could make the country growth reach almost 10% on the last years, but is that a sustainable model for the future? Japan thought it better, Korea in on that direction too. Of course you pay Japanese quality, but that are good spent bucks.

    Selling a cheap product (and by cheap I mean a product with a good cost/benefit ratio for who is buying the product) can’t be the reason for not to think about costumers and their real and perdurable satisfaction.

  36. satter 说道:

    Hello!

    I just found that Archos released Rockchip RK2808 Kernel Sources for Archos A7HT (http://www.archos.com/support/download/software/sources/Archos7HT_GPL.tgz)

    I think now you can make update for apad.

    • ongun 说道:

      Hi,
      Did you try on apad? Is is android release 2.1? Does it work with all features? thanks…

  37. satter 说道:

    Hello!

    I just found that Archos released Rockchip RK2808 Kernel Sources for Archos A7HT (www.archos.com/support/download/software/sources/Archos7HT_GPL.tgz)

    I think now you can make update for apad.

  38. babs45242 说道:

    Am I reading this headline wrong or has someone figured out a way to run 2.1 with an RK2808 “10 inch rockship RK2808 tablet pc android 2.1 mid 3g wifi”

    http://www.asia-hk.net/blog/?p=257

    Also, I saw a link on another board with a link to the Archos 7 kernel which has a source directory “kernel\arch\arm\mach-rockchip” with files referencing rk2808. I am not a c coder, so these may just be useless header files..

    http://www.archos.com/support/download/software/sources/Archos7HT_GPL.tgz

    Not sure if either of these may help give ideas to anyone?

  39. Zyda 说道:

    Hi
    I’m from South Africa, just bought a Android 1.5. I love except it wont open most internet site, saying I need Adobe, which then says it not compatable with this device. Can anyone help. Thanks

  40. crow 说道:

    Android 1.5 is no longer supported or outdated, what should we do?

  41. Ks 说道:

    Hello,

    As Android 2.1 will not be released on the device, is it possible to release some Linux Distributions already ported to RK2808?

    This would be a good replacement.

    Thanks.

  42. anonymous on purpose 说道:

    so we have December now and did any updates/major changes been release? Also did anyone tried that Archos update ?

  43. cats 说道:

    Hello, nice to come to your blog!

  44. Charis Sandles 说道:

    I appreciate the individual thoughts and opinions, but would be much happier with logical and educated responses.

  45. Tibia Account 说道:

    Good writing, maybe im more intrested in other posts liek this, can someone post links if they know? Thanks!

  46. Shawn 说道:

    I see no more posts after August but I now see a number of Android Tablets using the Rockchip that run Android 2.1. The current Android 1.5 supplied with it is a piece of crap on otherwise good hardware (except you must use a stylus as the resistive touchscreen is not sensitive enough to fingers).

    If you care about your companies reputation you really should spend the time and effort to work with another company whomever that may be to create an Android 2.1 or 2.2 port that is well tested and defaults to English.

    If you cannot do this then you should consider offering a trade in to a newer quality Android tablet running 2.1 or greater for like half price??

    I think there are thousands of us awaiting a reply on what you plan to do here.

  47. 離婚 说道:

    I have searched for some information of this topic for the last several weeks, Your blog is greatly treasured.3

  48. Emogene Belgard 说道:

    could you go into greater details with this specific article? i would like to understand a lot more about it, specifically the second section

  49. This is awesome, you do a good job. Thanks.